The whole experience with Binopolis has been great from start to finish. Robert gave me great advice over the phone, the bins arrived promptly, they are great, and he's just sent me a copy invoice after I lost the first, on a Saturday, within minutes of me emailing! Great company - thoroughly recommend.
Very impressed with the customer service of this company. The bin I bought was despatched very quickly. I was told when it would arrive and even though there was a slight problem with the lid of the bin when it arrived (probably down to the delivery company), they called me directly and issued a replacement lid with no issues at all. I would thoroughly recommend them
Delivery was extremely quick & the advice I received when choosing my bin was invaluable. Absolutely delighted with my simplehuman bin.
Simple process dealing with Binopolis, few issues regarding delivery but that was mostly with the couriers trying to find a new postcode with which they struggled. However, both Jane and Robert were in constant contact (even at the weekend) to try and resolve the situation which they did successfully before I headed off on holiday. Decent and attentive customer service with a personal touch which was most appreciated. Will use them again and found their service approach highly commendable.
Binopolis is a UK Furniture Store based in Christchurch, South West England. Binopolis is located at 10 Bridge St, Christchurch BH23 1EF, UK.
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